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Ordering Support

Frequently Asked Questions

I bought an eBook - how do I read it? How do I get it on my device?

  • Once you have purchased your eBook from Amazon, your title will be added to your Kindle library, meaning you can read your new eBook anywhere you have access to your Kindle library. Follow these steps to download your eBook to your device:
  1. Open the Kindle app on your device.
  2. Go to your Library.
  3. If you're on a computer, double-click the book's cover. If you're on a mobile device, tap on the book's cover. Your eBook will begin downloading to your device.

I bought a paperback - when will I get it?

  • It largely depends on your shipping selection at checkout. Basic Mail uses USPS for shipping, while Ground Residential and 2nd Day Residential use UPS for shipping.
  • Printing paperback books takes about 5-7 business days to complete. Once your order has shipped, you will receive an email from us that contains a tracking number you can use to track your order during the shipping process. You can also log in to your store account to track your shipment.

I bought an audiobook - how do I listen to it? How do I get it on my device?

  • Once you have purchased an audiobook, you will receive an email from BookFunnel with a link to download the audiobook, as well as instructions for how to download your audiobook on the BookFunnel app or another device. If you have not received an email after 15 minutes, please check your Spam folder.
  • You can also find your purchased audiobooks in your BookFunnel library. Log in to https://my.bookfunnel.com/login with the same email you used to purchase your audiobook.
  • If you are having difficulties with downloading your audiobook, you can email help @ bookfunnel . com for assistance.

Why should I buy paperbacks from your store? Why not buy from a larger retailer online?

  • You'll find that the paperbacks we offer on our store are a little cheaper than other online retailers. By buying paperbacks from our store, you support the authors more directly, too.
  • We also try to make it as easy as possible to find your favorite author's books on our store, especially when we run special discounts or limited-time promotions for them. You can sign up for our newsletters to receive emails about when these discounts and promotions are happening.

For questions about purchases, shipping, or orders, please contact us at:

orders @ wolfpackpublishing . com